Frequently Asked Questions
Q. What is home health care?
A. Home health care is a service that permits patients to receive personalized health care, maintaining their quality of life in the privacy and comfort of their homes.
Q. Why home health care?
A. Home health care is a cost-effective option for receiving health care services. Returning to one’s home and family can quicken recovery and improve the quality of life for both patient and family or caregiver.
Q. Who pays for home health care?
A. Most health insurance companies, HMOs, PPOs and Workers Compensation cover home health care. In addition, Medicare and Medicaid pay for home care services. Some insurance providers do not cover all home health services. Our staff will verify health coverage for the patient.
Q. What criteria are required for Medicare to approve services?
A. The following criteria are used to meet Medicare requirements:
- The patient is a Medicare recipient.
- The patient must be homebound. This is defined by Medicare as "normal inability to leave the home and that leaving the home requires considerable and taxing effort."
- The skilled care must be medically necessary as determined by the physician.
Q. What if I have a problem at night or on the weekend?
A. We have registered nurses on call 24 hours a day, 7 days a week.
Q. Do I need a physician's order for home health care?
A. Yes, all health care provided in the home occurs under direct order and supervision of the patient's physician.
Q. How do I know if home care is right for me?
A. If you are having trouble living independently at home, were recently hospitalized or seriously ill, have a wound that is not healing, have a chronic illness, have trouble breathing or heart condition, had a recent surgery, have fallen recently or require help with mobility or are experiencing pain.
Q. What types of services can be provided at home?
A. Many medical conditions that previously required hospitalization can safely be treated in the home. Home care services may include but are not limited to:
- Observation and assessment of condition
- Patient and family education of disease process
- Medication education and management
- Dressing changes
- Home safety education
- Wound care
- Catheter care
- IV therapy
- Ostomy care
- Pain management
- Diabetic Care
- Nutritional support
- Cardiac & BP monitoring
- Psychiatric care
Assistance with Daily Living:
- Light meal preparation
- Exercise and therapy assistance (physical, occupational and speech)